Tele Sales Representative [Remote/Part-Time]
You can fill out this job application using Arabic or English

Who are we?

MERAKI Academy provides a Part-Time Coding Bootcamp that helps and teaches anyone how to become a Software Engineer from scratch, despite their background, or even their major.

Bootcamp: an intensive program that teaches you a massive amount of knowledge in a short time, by using active-learning methodologies.

Job Description:

We are looking for a well-spoken telesales representative to be able to explain our program over the phone. The telesales representative's responsibilities include contacting potential customers who want to join our bootcamp and want to know more about it and reading from a prescribed script.

A successful telesales representative has excellent communication skills as well as sales ability. You should be able to handle all aspects of making a sale.

Main Duties:

• Contact potential or existing customers to inform them about a product or service using scripts.
• Answer questions about products or the company.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

Responsibilities:

• Doing sales calls with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, and reactions to products.
• Answering customers' questions about our bootcamp.
• Generating leads and qualifying prospects to determine their level of interest and suitability.
• Identifying and addressing customer needs, objections, and concerns to achieve sales targets.
• Providing information and advice and making recommendations based on customer needs.

Requirements:

• Good sales ability.
• Excellent communication and interpersonal skills.
• The patience and ability to engage customers in conversation.
• Working knowledge of relevant computer software.
• Excellent interpersonal and problem-solving skills.
• The ability to handle rejection and stress in soliciting customers.
• Proven experience in telesales or a similar role.
• High school diploma or equivalent; college degree preferred.

Benefits:

• Flexible working hours (any amount of hours from 10 AM to 7 PM).
• Remote work (the entire position is remote).
• The entire call will be in Arabic.

Administrative Operations Assistant [Remote]
You can fill out this job application in Arabic

Who are we?

MERAKI Academy provides a Part-Time Coding Bootcamp that helps and teaches anyone how to become a Software Engineer from scratch, despite their background, or even their major.

Bootcamp: an intensive program that teaches you a massive amount of knowledge in a short time, by using active-learning methodologies.

Job Description:

Position Overview:

As an Administrative Operations Assistant within our coding bootcamp, you will be an integral part of ensuring the efficient functioning of our educational programs, even in a remote work environment. Your role is to provide essential administrative support and coordination, enabling the smooth operation of day-to-day activities. We're looking for someone who can think independently, solve problems, and take the initiative to improve processes, all while working remotely.

Key Responsibilities:

• Student Support: Assist with student inquiries, enrollment, and the onboarding process. Ensure that students have the resources and information they need for a successful learning experience.
• Admissions: Conduct interviews with prospective students to assess their suitability for the program, providing guidance and information during the admissions process.
• Scheduling: Coordinate class schedules, instructor availability, and virtual meeting logistics to maintain a seamless educational experience.
• Technology Support: Help students and instructors with basic technical issues, such as access to online learning platforms and software, even when working remotely.
• Supplies and Resources: Manage the procurement of educational materials and supplies in an online environment, ensuring the availability of necessary resources for the bootcamp.
• Resume & LinkedIn Review: Assist students in enhancing their resumes and LinkedIn profiles to make them more appealing to potential employers.
• Job Application Assistance: Provide support to students in their job application processes, including reviewing application materials and helping them secure employment opportunities.
• Communication: Act as a communication link between students, instructors, and management, facilitating effective information flow and addressing any concerns through virtual channels.
• Event Coordination: Assist in planning and organizing bootcamp events, workshops, and student meetings in a virtual setting, including logistics, materials, and participant coordination.
• Project Support: Provide operational support for various bootcamp projects, track progress, and assist with project-related activities while working remotely.

Qualifications:

• Bachelor's degree.
• Proven experience in administrative support or similar roles.
• Proficiency in office software (e.g., Microsoft Office Suite) and remote collaboration tools.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and the ability to multitask.

Additional Requirements:

• Problem-Solving and Initiative: Ability to proactively identify challenges and take initiative to address and improve operational processes, even in a remote work context.
• Self-Leadership: Demonstrated ability to work independently and lead yourself to achieve tasks and objectives effectively in a remote work environment.
• Computer Skills: Proficiency in using computer software and remote collaboration tools.
• Knowledge of Coding Bootcamp or Courses: Familiarity with coding bootcamp programs, coding courses, or related educational offerings is an advantage.

Preferred Qualifications:

• Experience in educational program support.
• Familiarity with online coding bootcamps.

Working Hours:

The available working hours are from Saturday to Thursday. The core working hours are from 10 AM to 3 PM, and from 7 PM to 12 AM. The daily working hours are 8, and any work beyond the core hours will be considered as overtime.

Work Environment:

This role operates remotely, with the majority of tasks being completed in a virtual setting. The successful candidate will be equipped to effectively work from their home or another remote location and collaborate with a virtual team.

Outreach & Career Coach [Remote]
You can fill out this job application using Arabic or English

Who are we?

MERAKI Academy provides a Part-Time Coding Bootcamp that helps and teaches anyone how to become a Software Engineer from scratch, despite their background, or even their major.

Bootcamp: an intensive program that teaches you a massive amount of knowledge in a short time, by using active-learning methodologies.

Job Description:

We are looking for a passionate and motivated individual to join our team as an Outreach & Career Coach. This role combines outreach efforts to bring in more students and career coaching to help our graduates secure fulfilling jobs in the tech field.

A successful candidate is proactive, self-motivated, and has a growth mindset. You should be willing to go the extra mile, work independently, and be passionate about helping others succeed.

Main Duties:

• Develop and implement strategies to attract prospective students to our BootCamp.
• Identify and build relationships with potential students, educational institutions, and community organizations.
• Conduct outreach activities such as webinars, online workshops, and virtual events to promote the BootCamp.
• Provide one-on-one career coaching sessions to graduates, assisting with job search strategies, resumes, and interview preparation.
• Collaborate with industry partners to create job placement opportunities for graduates.
• Track graduates' progress and provide ongoing support until they secure employment.

Requirements:

• Bachelor's degree in a related field or equivalent experience.
• Proven experience in outreach, student recruitment, or a related role.
• Experience in career coaching or counseling, preferably in the tech industry.
• Strong understanding of the tech industry, coding BootCamps, and job market trends.
• Excellent communication and networking skills.
• Ability to work independently in a remote environment while managing multiple tasks effectively.
• Proficiency in using digital tools for outreach and coaching.

Benefits:

• Flexible working hours and a remote work environment.
• Continuous learning and professional development opportunities.
• Social security coverage and health insurance after one year of employment.
• A 5-day workweek with the flexibility to choose your days between Saturday and Thursday.
• Flexible working hours with a requirement to overlap with the team for at least 2 hours between 10 AM - 3 PM and 7 PM - 12 AM.